Related Training The following User Productivity Kit (UPK) modules provide training related to this business process: • Oracle Utilities UPK for Customer Care and Billing, Administrative Setup • Oracle Utilities UPK for Customer Care and Billing, Rating and Billing • Oracle Utilities UPK for Customer Care and Billing, Rating and Billing for Interval Data • Oracle Utilities UPK for Customer Care and Billing, User Tasks • Oracle Utilities UPK for Customer Care and Billing, Credit and Collections